Services · Specialist
Temperature-controlled
Cold-chain courier work for clinical, pharmaceutical, and fine food. Two temperature ranges supported: +2 to +8°C ambient-refrigerated, and -20°C frozen. Every consignment carries a calibrated logger. Drivers are trained in GDP (Good Distribution Practice) and the audit trail is exportable on request to your QA team.
What you get
Standard on every booking.
- Two ranges
- +2 to +8°C and -20°C, in separate insulated compartments.
- Calibrated logging
- Every consignment carries an in-box temperature logger.
- GDP-trained
- All drivers complete annual Good Distribution Practice refresh.
- QA audit pack
- Export logger data, route, and POD as a single PDF on request.
Service spec
The numbers, on a single page.
Every spec line is honoured by the operations team or you get a credit on the booking. No exceptions, no fine-print outs.
- Service window
- Same-day or pre-09:00 next-day
- Temperature ranges
- +2 to +8°C, -20°C
- Excursion alerts
- Real-time SMS to nominated contact
- Compliance
- MHRA-aware drivers, GDP audit trail available
Pricing
Temperature-controlled · from £74
First 25 miles, single consignment, +2 to +8°C. Frozen tier from £92. Includes logger and digital audit pack.
Other services
Pair with another tier.
Same-day
Express courier
Direct A-to-B delivery within four hours, anywhere in the central belt or Tyne valley. One driver, one parcel, no consolidation.
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Next-day
Pallet delivery
Single, half, and full pallets booked before 6pm, delivered by 12 the following day. Tail-lift access at every depot.
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Always-on
Real-time tracking
Every shipment has a live page. Pin it on your dashboard, share it with the recipient, embed it in your portal. No app to install.
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Partnership
White-label solutions
Use the Heatherstone fleet under your own brand. Branded driver uniforms, your livery on the van, your tracking domain.
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