Scotland · Northern England
The regional courier that actually answers the phone.
Same-day and next-day delivery for SMBs and mid-market distributors. Real-time tracking, transparent pricing, and a fleet that knows the back roads from Galashiels to Carlisle.
- 98.4%
- On-time, last 90 days
- 1,840
- Active SMB clients
- 12
- Depots across the region
Trusted by 1,840+ regional businesses · including independent pharmacies, food producers, and e-commerce shops across the Borders, Lothians, and the North East
Five services, one fleet
Choose the tier that matches the urgency.
Every shipment is tracked live. Every customer gets a named point of contact. Pricing is transparent — no surcharge surprises on the invoice.
Same-day
Express courier
Direct A-to-B delivery within four hours, anywhere in the central belt or Tyne valley. One driver, one parcel, no consolidation.
Best for · Time-critical documents, replacement parts, urgent samples.
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Next-day
Pallet delivery
Single, half, and full pallets booked before 6pm, delivered by 12 the following day. Tail-lift access at every depot.
Best for · Wholesalers, food suppliers, trade counters.
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Specialist
Temperature-controlled
+2 to +8°C and -20°C cold-chain. Continuous logging, signed handover, MHRA-aware drivers. GxP audit trail on request.
Best for · Pharmaceutical distributors, lab samples, fine food.
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Always-on
Real-time tracking
Every shipment has a live page. Pin it on your dashboard, share it with the recipient, embed it in your portal. No app to install.
Best for · E-commerce sellers and customer-service teams.
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Partnership
White-label solutions
Use the Heatherstone fleet under your own brand. Branded driver uniforms, your livery on the van, your tracking domain.
Best for · 3PLs, retailers running their own delivery promise.
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From the depot floor
What customers actually say.
“We ship pharmacist-only meds across the Borders four nights a week. Heatherstone is the first courier in a decade where I haven't had to chase a single missing box.”
Mhairi Sutherland
Operations Director, Tweed Valley Pharmacies · Galashiels
“The white-label tracking page is on our domain, in our brand, and our customers think we built it. That's exactly what we wanted.”
Jamie Patterson
Head of Fulfilment, Northern Maker Co. · Newcastle
“Their pre-12 hit rate is the only one I've seen come within touching distance of what they actually quote. We've stopped padding our customer ETAs because of it.”
Dougal Mitchell
Logistics Manager, Lothian Trade Supplies · Edinburgh
Find us
Galashiels HQ.
Founding hub since 2014. The pallet sort, the cold-chain room, and the operations desk are all on the same floor — so when you ring the office, the person who answers can see the fleet board behind them.
Heatherstone Logistics62–98 Barr RoadGalashielsTD1ScotlandGet a quote in 60 seconds. No account required.
Tell us where it's going, what it weighs, and when you need it there. We'll come back with a price — and a named driver — by return.